2025
SERPSA -  JUST ONE

Point of Sale

POS (Point of Sale) is based on an intelligent interface that any business can use without difficulty. Thanks to its flexibility, you can configure SERPSA POS to meet your exact needs.

Everything your shop needs

Operate an advanced POS system suitable for any retailer or restaurant. Manage your inventory, administer loyalty programs, and control sales all from one place.

SERPSA user-friendly Point of  Sale, everything you need for your store. Set up in minutes, sell in seconds. Compatible with any device.

Inventory

Maintain full control over your inventory and get accurate forecasts of stock levels.

Sales

Create customer invoices in just a few clicks.

Compatible with any hardware

Online or offline

Set up new stores quickly and easily with just an internet connection. Then use your Point of Sale everywhere, anytime.

While an internet connection is required to start the Point of Sale, it will stay operational even after complete disconnection.

ERP • Text and Image
ERP • Image and Text

Integrated Inventory Management

The inventory module automatically inputs any transaction from the POS in the stock. You can see in real-time the availability of products without losing time. Furthermore, the POS is compatible with SERPSA eCommerce. You will not need to set up separate stocks for the two apps and be a truly multi-channel business, without a headache.

A Birds-eye view of your restaurant

SERPSA Restaurant lets you quickly overview your restaurant and jump from the floor to floor to your table's orders.

  • The floor plan will tell you exactly where your customers are, where the free tables are, who is still waiting for food, and how much room you have left.

  •  Fully customizable floor plan

  •  Supports multiple POS

  •  Floor plan is entirely optional

  •  Can be configured on a POS basis

ERP • Text and Image
ERP • Image and Text

Support contracts and Ticketing

  • Provide help-desk services to your clients and sell support contracts.

  • Track, prioritize, and solve customer tickets. 

  • Multi Channels; Contact your customers through email, website form, and live chat. 

  • Create your SLA rules and let the CRM act automatically.

  • Define dynamic email templates to automate the most common responses.

  • Use canned responses in live chat for instant answers. 

  • Provide smart self-service customer knowledge base

  • Up-sell your services using time-limited deals.

  • Create automated alerts and notifications for your team to quickly assist clients.

  • Track support time on each contract using the time-sheet app.

Stay connected with your customers

And keep them coming back with loyalty programs.
Reward your loyal customers with points, gifts, and discounts with SERPSA loyalty programs. The entire process is fast and can be entirely automated. Identifying your customers is even faster with loyalty cards and customer barcode ids.
.

ERP • Text and Image

Features

  • Payment methods - Cash, checks, and credit card payment methods are available. New types of payment methods can be added as well.

  • Credit/Debit cards - All electronic payments are handled by external payment terminals.

  • Split tenders - A single order can be paid as a split payment between multiple parties as well as with separate payment methods.

  • Currency rounding - Prices and payments can be rounded to the smallest denomination of the currency.

  • Offline payments - Orders made offline are automatically synchronized when you are reconnected.

  • Invoicing - Generate and print invoices for your business customers.

  • Accounting - Payments are directly integrated into SERPSA Accounting to make bookkeeping simple and reliable.

  • Customer tips - Supports customer tipping either as an added amount or by converting change to a tip.

  • Prices & discounts - Set customer prices or offer percentage-based discounts on either a single product or the entire order.

  • Parallel orders - Put orders aside and process multiple orders at the same time.

  • Customized receipts - Advertise your current promotions, hours of operation, and upcoming events on your printed receipts.

  • Weighting at the counter - Calculate product weight during checkout with the electronic scale integration.

  • Blazing fast search - Quickly find your customers and products with the built-in search features.

  • Sell on the move - With iPad and Android tablet support, sell anywhere within your store or restaurant.

  • Dynamic barcodes - Embed price, weight, and discount information directly into your barcodes.

  • Order history - View all past orders as well as search by customer, product, cashier, or date.

  • Daily sales - Keep track of daily sales and totals for every payment type.

  • Cashier accounts - Manage multiple cashier accounts and secure them with badges or pin codes.

  • Cash flows - Monitor cash register adjustments and easily verify cash contents at the end of the day.

  • Stock & Inventory - Monitor your stock in real-time, manage your inventory across all locations, and review shipments with the SERPSA Stock integration.

  • Franchises - Pre-configure your franchises stores, overview their sales, and centrally manage their stock and accounting.

  • Register customers - Identify your customers by simply registering their email and contact address, allowing you to offer discounts and keep track of individual sales.

  • Identify customers - Look-up your customers with the built-in search feature or identify them with a barcode printed on their loyalty card.

  • Business Customers - Register your customer's VAT number and apply them to invoices.

  • Loyalty Cards -  Reward your customers with loyalty points and exchange them for gifts or discounts. Points can be earned by product, by order, or by sale amount.

  • Floor plans - Assign orders to tables and receive an overview of your restaurant's floors as well as make changes on the go with the graphical editor.

  • Manage seating - Keep track of your guests with an overview of your restaurant's capacity and table availability.

  • Kitchen printing - Send the order instructions to the bar and kitchen printers. Instructions can be sent to different printers automatically based on the product category.

  • Delayed orders - Take orders for different courses of the meal at once with the ability to send them to the kitchen printer at separate times.

  • Kitchen order notes - Add notes for customer's preferences, allergies, or special requests and send them to the kitchen or bar printers.

  • Split bills -  Let customers pay separately or at different times by splitting orders.

  • Product categories - Organize your products with hierarchical product categories. Order them by popularity and display various categories in different point of sales.

  • Product Search - Quickly find products by their name, barcode, or description with the built-in search function.

  • Units of measure - Sell your products with custom or preset units of measure and update your stock accordingly.

  • Multiple barcodes - Configure multiple barcodes for the same product with barcode nomenclatures.

  • Product variants - Sell varied sizes, colors, or configurations of the same product with product variants.

  • Large product count -  SERPSA's Point of Sale system is capable of performing at a scale of over 100,000 products.

Web Application
  • Browser support - SERPSA POS is a web-based application and can be deployed on any device and OS running Chrome, Firefox, or Safari.

  • Microsoft Windows, Apple OSX, Linux, Android, and iOS are all supported operating systems.

  • iPad first - SERPSA POS is best used on a recent iPad or Android Tablet of comparable size and performance.

  • PC compatible - SERPSA POS can also be used on standard PCs and tablets as well as industrial touch-screen terminals.

  • Works offline - SERPSA's POS will keep working while offline. The web browser can be closed offline without loss of data.

  • HTML5 mods -  SERPSA's POS is Open-Source and can be customized with HTML5/JS extension modules.